Frequently Asked Questions

All Good Things is a licensed home bakery located in Hartselle, Alabama, just off I-65. I also offer weekday pickups in Huntsville/Madison.

I do not have a physical storefront. All Good Things operates as a home-based bakery, so all pickups are pre-arranged and made by appointment only. 

To request a custom order, just fill out the quote request form with a few details about your event. I’ll get back to you within 2–3 business days to confirm availability and pricing.

Yes. The minimum for custom cookie orders is 1 dozen. For larger orders, I’m happy to work with you to create a cohesive set that matches your event or theme! 

For custom orders, I have a one-dozen minimum. But I occasionally offer single cookies during holiday presales and in cookie classes — follow me on Instagram or Facebook to see what’s coming up! 

Custom orders book up quickly! I recommend reaching out at least 3–4 weeks in advance. During holiday seasons, even earlier is best. 

Pricing depends on the size, design, and level of detail. You can view base pricing here, and I’ll give you a final quote once we finalize your theme. 

Because all orders are custom-made, we do not offer refunds or cancellations once payment is received. As soon as an order is confirmed, preparations begin immediately — including purchasing supplies and blocking out time in our schedule.

If possible, and with proper notice, we will try to accommodate rescheduling.

For custom orders: cancellations are not eligible for refund, but may be rescheduled with proper notice.

For classes: tickets are nonrefundable, but you’re welcome to transfer your spot to a friend if needed. 

I do not currently ship cookies. All Good Things is a licensed home bakery in Alabama, and at this time, I offer pickup only in Hartselle, AL. 

Yes! I host cookie decorating classes throughout the year — they’re fun, beginner-friendly, and perfect for a creative outing. View upcoming class dates here or book a private party with friends! 

My cookies contain common allergens including wheat, eggs, dairy, and sometimes nuts. While I do my best to avoid cross-contact, I bake in a home kitchen where allergens are present and cannot guarantee allergen-free treats. 

I offer cookies made with gluten-free flour upon request. However, please note that I bake in a home kitchen where gluten-containing ingredients are also used.
All cookies are prepared on shared surfaces and equipment, so while I do my best, I cannot guarantee they are 100% free from gluten cross-contact.

If you or your recipient has celiac disease or a severe gluten allergy, this option may not be suitable.

Each cookie is heat-sealed for freshness and will stay soft for up to 2 weeks at room temperature. You can also freeze cookies for up to 3 months — just keep them sealed and let them come to room temp before opening.